Privacy Policy
How we collect, use, and protect your personal information
Last updated: April 4, 2023
Table of Contents
1. Introduction
SkyShield Roofing ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
We may collect information about you in a variety of ways:
2.1 Information You Provide to Us
When you interact with our website or services, we may collect information that you voluntarily provide to us, including:
- Personal identifiers, such as your name, email address, postal address, phone number, and other contact details
- Communications with us, including when you request a quote, contact our customer service, or subscribe to our newsletter
- Payment details when you purchase our services
- Information about your property for the purposes of providing roofing services
- Your preferences and feedback
2.2 Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and usage of our website, including:
- Device information, such as your IP address, browser type, operating system, and device type
- Usage data, such as pages visited, time spent on the site, links clicked, and the page that referred you to our site
- Location information based on your IP address
This information is collected using cookies and similar technologies. For more information, please see the "Cookies and Similar Technologies" section below.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing and fulfilling your requests, including quotes, orders, and inquiries
- Communicating with you about our services, promotions, and events
- Sending you technical notices, updates, security alerts, and administrative messages
- Responding to your comments, questions, and customer service requests
- Monitoring and analyzing trends, usage, and activities in connection with our website
- Detecting, investigating, and preventing fraudulent transactions and other illegal activities
- Protecting the rights, property, and safety of our company, our customers, and others
- Personalizing your experience and delivering content relevant to your interests
- Complying with our legal obligations
4. Information Sharing
We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, customer service, and marketing assistance.
4.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Protection of Rights
We may disclose your information to protect the rights, property, or safety of SkyShield Roofing, our customers, or others.
4.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
8. Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
SkyShield Roofing
125 Roofing Way
Birmingham, B1 1AA
United Kingdom
Email: [email protected]
Phone: +44 (0) 1234 567 890